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Questions marked with a * are required
Welcome to the Asset Protection and Optimisation (ASPRO) customer survey

Network Rail is changing, breaking down barriers to make it easier for other organisations to invest in and build on the railway.

Your feedback will help improve the quality of service we provide our customers.
This survey should take no longer than a few minutes.

Your participation in this survey is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point.
Please start with the survey now by clicking on the Next button below. 
Please state which route ASPRO team you have been working with.
If unsure please click here for a map of the team
Are you able to provide the ASPRO reference? (if you provide this we will be able to link this feedback to your scheme)
On initial enquiry, the ASPRO team responded to me in written format within 5 working days with a contact to support me
Within 15 working days from initial enquiry, the ASPRO team engaged with me to explore my requirements
Did you enter an agreement with Network Rail?
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